During checkout, we’ll provide you with an estimated arrival date based on our current production lead time (2-3 weeks, varies by product) plus shipping transit time. Shipping transit time is, on average, 7 to 14 business days. Customer service representative can provide you with details regarding your specific order. More accurate estimates will be provided with your tracking information.
Frequently Asked Questions

WHAT IF I NEED HELP DECIDING WHAT COULD WORK IN MY SPACE?
Our free design tips and advice aim to help you choose the right furniture to outfit any room before you buy. That way, you won’t purchase furnishings that don’t fit your space. Feel free to send over a photo of your space with some ideas on what you’re looking to do, so our designers can take a look. We also offer free upholstery swatches upon request so you can see for yourself if the colors and patterns you’re considering complement or match existing fabrics and wall treatments.
DO YOU HAVE ANY ITEMS IN STOCK FOR IMMEDIATE DELIVERY?
We do not have any items available for immediate delivery. Due to varieties offered in fabrics, wood stains, and cushions, all items are made to order for each customer based on his or her preferences. Most orders ship within 3-4 weeks (varies by product).
HOW WILL I KNOW IF MY FURNITURE WILL FIT THROUGH MY DOOR?
Finding something you love is one thing. Making sure it fits is another. Measuring to ensure your furniture will fit is something we highly recommend before purchasing or arranging delivery. Use our measurement guide to make sure it fits!
HOW WILL I KNOW IF MY FURNITURE WILL FIT THROUGH MY DOOR?
Finding something you love is one thing. Making sure it fits is another. Measuring to ensure your furniture will fit is something we highly recommend before purchasing or arranging delivery. Use our measurement guide to make sure it fits!
IS THERE ANY WAY TO GET MY FURNITURE SOONER?
Thanks to overwhelming enthusiasm from our customers, we have reached our capacity for expedited orders within our factory.
WILL THE DELIVERY TEAM TAKE AWAY MY OLD SOFA?
It’s recommended that you have your area cleared before your new furniture arrives. The delivery team will not remove any old furniture and should not be involved in any detailed moving of existing furniture due to liability. The delivery teams will not take away any old pieces as, in most cases, they have full trucks to make several deliveries within a day.
WHAT DO I DO IF MY FURNITURE IS DAMAGED DURING SHIPPING?
No need to worry if anything is damaged in transit to you – we have you covered! Most things can be fixed or replaced. Before refusing delivery, please be sure to give us a call, and we can assess the damage and determine the best solution moving forward.
I CAN’T TAKE DELIVERY FOR A LONG TIME, SHOULD I STILL ORDER NOW?
This request is more common than you might think. Even if you can’t accept a delivery anytime soon, you can still place your order now and just let us know when you want us to ship it. We will make a note on your order to hold production/shipping until your specified date.
COULDN'T FIND AN ANSWER, PLEASE DO NOT HESITATE TO CONTACT US.
Couldn’t find an answer, please do not hesitate to contact us.